Privacy Policy for Gawler-ride

Last updated: 24/01/2025

Gawler-ride (“we,” “us,” or “our”) is committed to respecting and protecting the privacy of our customers, users, and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit or use our services in South Australia. By accessing or using our website and related services, you agree to the terms of this Privacy Policy.

1. Scope of This Policy

This Privacy Policy applies to all information collected through our website, associated platforms, and services (collectively referred to as “Services”). We comply with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs), and all other applicable privacy and data protection laws.

2. Information We Collect

We may collect personal information and non-personal information from you in a variety of ways, including but not limited to:

1. Personal Information

• Contact details: name, email address, phone number, and physical address.
• Account information: username, password, and other details relevant to registration.
• Billing information: credit card details or other payment information when you make purchases or process payments.
• Demographic information: age, gender, preferences, and interests (if voluntarily provided).

1. Non-Personal Information

• Usage data: IP address, browser type, device information, time and date of visits, and the pages you view.
• Location data: approximate or precise geolocation data if you allow location sharing on your device or browser.

3. How We Collect Your Information

We collect information in various ways, including:

1. Directly from You

• When you book a ride.
• When you contact us via email, phone, or other channels.
• When you make a booking or a purchase.

1. Automatically

• Through cookies, log files, web beacons, and other tracking technologies.
• Whenever you interact with our Services.

1. From Third Parties

• From our business partners, service providers, or publicly available sources.
• Social media platforms if you choose to link or sign in through these platforms.

4. Use of Your Information

We use the information we collect for purposes including but not limited to:

1. Providing and Improving Our Services

• To register you for events, rides, or memberships.
• To process payments and send transactional communications.
• To personalise your experience on our website or mobile applications.

1. Communication

• To respond to your inquiries, send notifications, and provide customer support.
• To inform you about updates to our Services, promotions, or policy changes.

1. Marketing and Advertising

• To send you marketing communications (if you have opted in).
• To personalize the content and advertisements you see.

1. Analytics and Research

• To analyze trends, usage, and activities to improve our Services.
• To assess the effectiveness of our marketing campaigns and strategies.

1. Legal Compliance and Security

• To comply with applicable laws and regulations.
• To protect the security or integrity of our Services and business, including detecting and preventing fraud.

5. Disclosure of Your Information

We may share your information with:

1. Service Providers

• Third-party vendors who assist us with payment processing, analytics, marketing, and other business operations.

1. Business Partners

• When partnering with other organizations to offer specific services or events.

1. Compliance with Laws

• If we believe it is necessary to comply with any applicable law, regulation, legal process, or governmental request.
• To enforce our Terms of Service or protect our rights, privacy, safety, or property.

1. Business Transactions

• In connection with a merger, acquisition, or sale of all or a portion of our assets.

We do not sell or rent your personal information to third parties for their marketing purposes.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Recognize your browser or device.
• Remember your preferences and settings.
• Collect information about how you interact with our Services.

You can choose to set your browser to refuse all or some cookies. However, disabling cookies may limit the functionality and your experience with our Services.

7. Data Security

We take reasonable steps to protect your personal information from misuse, interference, and loss, as well as unauthorized access, modification, or disclosure. While we strive to secure your information, no security measures are perfect or impenetrable. Therefore, we cannot guarantee the absolute security of your data.

8. International Transfers of Data

Although we primarily operate in South Australia, your personal information may be stored or processed in countries other than Australia if required by our service providers. In such cases, we ensure appropriate safeguards are in place to protect your personal information consistent with the Australian Privacy Principles.

9. Retention of Data

We only retain your personal information for as long as it is necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will take reasonable steps to either destroy or de-identify it.

10. Your Rights and Choices

1. Access and Correction

• You may request access to any personal information we hold about you.
• If you believe any of your personal information is inaccurate or incomplete, you may request corrections.

1. Withdrawal of Consent

• You may withdraw your consent to receive marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

1. Complaints

• If you believe we have breached the Australian Privacy Principles, please contact us using the details below. We will investigate your complaint and respond within a reasonable time.

11. Links to Other Websites

Our Services may contain links to third-party websites or services that we do not control. We are not responsible for the privacy practices of any third parties. We encourage you to review the privacy policies of any external sites you visit.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any updates will be posted on this page with a revised “Last updated” date. Your continued use of our Services following the posting of changes signifies your acceptance of those changes.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Gawler-ride

Email: [Your Contact Email]

Phone: 0488301301